Set up the assistant (Administrator)
What you'll learn
- Which key the assistant uses and how credits are counted
- How to turn it on and give access person by person
- What you see of usage, answer feedback and security
As Administrator, you turn the assistant on and decide who uses it. Everything is in Settings → Club → Club settings & branding → AI assistant.
Which key it uses. Depending on your club's plan you'll see one or two options:
- ProEvolution Lab key: included in the paid plans. You don't need an AI account: each question uses credits from your plan's month. During the free trial the plan includes fewer credits; the full amount applies once the plan is paid.
- The club's own key: the club uses its own OpenAI or Google Gemini account and pays the provider directly. It spends no plan credits.
- Choose the key in Key the assistant uses.
- If you choose the club's own key: choose the provider, paste the key of the club's account and save it (the platform checks it and stores it encrypted; afterwards you'll only see its last 4 characters). Then choose the Model: we recommend a lightweight one (the “mini” family or similar).
- Choose after how long without use conversations are deleted (30, 90 or 180 days).
- Tick Turn the assistant on and tap Save. The platform asks a test question; if something fails, you'll see why below the button.


AI credits this month. With the ProEvolution Lab key you see a bar with the credits used and your plan's credits. At 80% and 100% a notice appears for you. When they run out, the assistant says so and comes back on the first day of next month; nothing else in the platform stops. For more credits, review the plan in Subscription and usage.
Important
If you use your own key, keep it only in the platform and in a safe place at the club. If you think someone knows it, create a new one in the provider's account and use Replace. With Google Gemini, use a paid plan: the free plan may use data to improve its products.
Who uses it. You always do. Other people only if you give them access: in Who can use the assistant, tick Access next to each person. People without access don't see the Assistant tab. Access is given to people, not roles, and each person only looks up what they can already see.
This month's usage and feedback. You see how many questions were asked, the consumption and who used it, and the answer feedback: the percentage of useful answers by type of question and what was missing in the ones that weren't. These are totals only: you don't see the questions, the answers or who rated. This information is for the Administrator only.


Assistant security. This section shows attempts to use the assistant for something not allowed (changing its rules, asking for passwords or keys, other people's or other clubs' data): when, who, what type, what was done and the question that was typed. You can search by person or role. Questions are kept encrypted as evidence for 2 years and nobody can delete or change them.
- If someone keeps trying several times in a row, the assistant is paused for that person for a while. Their account and the rest of the platform keep working.
- The pause ends on its own. If it was a misunderstanding, talk to the person and tap Lift the pause next to their name.
- If the attempts continue, consider removing their access in Who can use the assistant.


Depending on your role
An Administrator can't lift their own pause: another Administrator of the club must do it.
Tip
To turn the assistant off for the whole club, untick Turn the assistant on and tap Save. To disconnect the club's own key, tap Remove on the key.
Recap
- Settings → Club → Club settings & branding → AI assistant
- ProEvolution Lab key (plan credits) or the club's own key; retention and Turn the assistant on
- Access person by person; usage, answer feedback and security are for you only
To unmark the lesson, select the button again.
Questions? Visit our support portal: support.proevolutionlab.com (opens in a new tab)


